Makers Management

Makers Management allows organization administrators to invite, manage, and assign roles to team members (makers) who create and manage journeys. The makers make the journeys. The end users follow the journeys.

Overview

Makers Management helps you:

• Invite colleagues to your organization
• Assign appropriate roles and permissions
• Manage team member access
• Remove Makers Open in Gryffi: /dashboard/team

Makers vs End Users

Team Members (Makers)	End Users
Create journeys	Participate in journeys
Access dashboard	Access only journey player
Have assigned roles	No roles

Inviting Team Members

Send Invitation

1. Go to Sidebar → Makers
2. Go to Invite maker
3. Enter email address
4. Select role (Admin, Manager, Editor, Viewer)
5. Click "Send Invite"

Invitation Process

1. Makers receives email
2. They click "Accept Invitation"
3. The new maker creates their account with name and password
4. They gain access with assigned role

Pending Invitations

View and manage pending invitations:

• Resend invitation
• Cancel invitation
• Change assigned role

Roles and Permissions

See: maker-roles for detailed role descriptions.

Role	Summary
Admin	Full access, manage team
Manager	Create journeys, manage users
Editor	Create and edit journeys
Viewer	View journeys and analytics

Assigning Roles

When inviting or editing team members:

1. Select the appropriate role
2. Consider least-privilege principle
3. Document role assignments

Changing Roles

1. Find member in list
2. Change the role with the drop down menu

Changes take effect immediately.

Managing Makers

Makers Actions

Action	Description
View Profile	See members name and email address
Role	Change permissions
Resend Invite	For pending members
Revoke Invite	For pending members
Deactivate	Deactivate maker from using Gryffi in your organization
Open in Gryffi: /dashboard/team

Best Practices

Role Assignment

• Start with minimum necessary permissions
• Promote as responsibilities grow
• Document who has which role and why

Security

• Deactivate departed employees promptly
• Review team list periodically
• Use 2FA for admin accounts

Organization

• Keep team list clean
• Note each member's responsibilities
• Regular access reviews

Troubleshooting

"Cannot Send Invitation"

• Check number of makers availability
• Verify email format
• Check if already a member

"User Cannot Accept Invitation"

• Verify invitation email received
• Check spam folder
• Resend invitation
• Verify email address is correct

Related Features

• /dashboard/team - Team settings
• /dashboard/team - Team overview
• See: maker roles, admin role