CSV Import

CSV Import allows you to bulk upload end users to your organization using a spreadsheet file.

Overview

CSV import enables:

• Bulk user creation
• Update existing users
• Preview before confirming Open in Gryffi: /dashboard/system-settings#users/csv

Preparing Your CSV

Download Template

1. Go to System Settings → Users → CSV/Excel Import
2. Drag a CSV, Excel or OpenDocument spreadsheet to "Drop your file here"

Required Columns

File Format Requirements Supported formats: CSV, Excel (.xlsx, .xls), OpenDocument (.ods)

Your file should have 3 columns: Column A: First Name Column B: Last Name Column C: Email Address

A header row is optional and will be automatically detected

Example CSV

first_name,last_name,email_address
John,Doe,johndoe@mycompany.com
Fred,Bucket,fredbucket@mycompany.com

Handling Duplicates

Duplicate Detection

Users are matched by email address. If an email address is already in the end users of your company, no new user will be made.

Error Handling

Common Errors

Error	Solution
Invalid email	Check email format
Missing required field	Add email column

Best Practices

Data Preparation

• Clean data before import
• Verify email addresses
• Use consistent formatting
• Test with small sample first

Related Features

• /dashboard/system-settings#users/csv - Import users
• /dashboard/system-settings#users/csv - User management
• See: end user management, manual user entry