End User Management

End User Management allows you to add, organize, and manage the people who participate in your journeys.

Overview

End users are the participants who experience your journeys. You can:

• Add users manually, via spreadsheet import or sync with microsoft/google
• Organize users into groups Open in Gryffi: /dashboard/system-settings#users

End Users vs Makers

End Users	Makers
Experience journeys	Create journeys
Complete steps and challenges	Build and edit content
Receive rewards	Manage users and settings
No access to builder	Full dashboard access
No login but magic-link	Needs to login the Gryffi webapp

Adding End Users

Manual Addition

1. Go to System Settings - Users
2. Click "Manual Entry"
3. Enter user details:
   • First Name
   • Last Name
   • Email (required)
4. Click "Add User"

Bulk Import (CSV)

Upload multiple users at once: Open in Gryffi: /dashboard/system-settings#users

• You can upload a spreadsheet file with firstname, lastname and email address.

See: csv-import for detailed instructions

Directory Sync

Automatically sync from:

• Microsoft 365 / Azure AD
• Google Workspace

See: microsoft 365 sync, google workspace sync

User Profile Fields

Standard Fields

Field	Description
First Name	User's first name
Last Name	User's last name
Email	Primary identifier (required)
Open in Gryffi: /dashboard/system-settings#users

User Groups

Organize users into groups for:

• Targeted journey assignments

See: end user groups

Privacy & Compliance

Data Handling

• User data is encrypted at rest
• GDPR compliance features available

Related Features

• /dashboard/system-settings#users/manual - User list
• /dashboard/system-settings#users/csv - CSV import
• /dashboard/system-settings#users/microsoft - Directory sync Microsoft
• /dashboard/system-settings#users/google - Directory sync Google
• See: end user groups, csv import