End User Experience
The End User Experience describes how participants interact with journeys, from receiving invitations to completing content.
Overview
End users experience:
- Invitation and access
- Journey navigation
- Step completion
- Progress tracking
- Rewards
Accessing Journeys
Via Invitation
- User receives email invitation
- Clicks "Start Journey" link
- Journey begins
Via public journey Link
- User starts a journey from a website or intranet through the public journey URL (magic link)
- Authenticates if required if the end users enters a poll step, form step or reward step
Mobile Experience
Optimized for mobile:
- Touch-friendly buttons
- Responsive layout
Completing Steps
Step Types
Users interact with:
- Space: View locations image or 360 image, see where you are on a map
- Guide: Chat with AI assistant
- Content: Read/watch content
- Challenge: Answer quiz questions
- Form: Fill out forms
- Poll: Vote on questions
- Reward: Receive rewards
User Controls
When Complete
Users see:
- Completion message
- Rewards (if configured)