Language Settings
Language Settings control the interface, email and PDF languages available throughout Gryffi.
Overview
There are several language settings that control different parts of the platform:
- The organization default language
- The makers personal interface language
- Journey-specific language overrides (for end-users)
- AI Guide language overrides Open in Gryffi:
/dashboard/settings
Supported Languages
Gryffi supports two categories of languages:
Base Languages (Full Support)
These languages are available for the entire platform including the maker interface, emails, and PDFs:
| Language | Code | Maker Interface | Journey Player | Emails & PDFs |
|---|---|---|---|---|
| English | en | ✅ | ✅ | ✅ |
| Dutch (Nederlands) | nl | ✅ | ✅ | ✅ |
| German (Deutsch) | de | ✅ | ✅ | ✅ |
| French (Français) | fr | ✅ | ✅ | ✅ |
| Spanish (Español) | es | ✅ | ✅ | ✅ |
Extended Languages (Journey Player Only)
These additional languages are available for end-user journey experiences. They can be selected as journey language override or AI Guide language override:
| Language | Code | Journey Player |
|---|---|---|
| Italian (Italiano) | it | ✅ |
| Portuguese (Português) | pt | ✅ |
| Danish (Dansk) | da | ✅ |
| Norwegian (Norsk) | no | ✅ |
| Finnish (Suomi) | fi | ✅ |
| Swedish (Svenska) | sv | ✅ |
| Polish (Polski) | pl | ✅ |
| Romanian (Română) | ro | ✅ |
| Turkish (Türkçe) | tr | ✅ |
Extended languages affect:
- Journey player interface (buttons, messages, navigation)
- AI Guide responses (when AI Guide language override is set)
- Quiz, poll, form, and reward step interfaces
Language settings
Organization Language
Only a maker with the role Admin can make changes to the Default organization language.
Set organization default:
- Go to System Settings → General
- Go to the optie "Default organization language" and select "Use one language for the whole organization
- Select the language from the drop down menu
- Click Save
This effects the journeys interface (not the journeys content), the automated emails and the downloadable PDFs for all maker and end users.
Makers Personal Language
Set personal interface language:
- Go to Settings → Language
- Select default language
- Save
This only affects the interface of the maker setting this language. No content or other makers or end users are effected.
Journey Language Overrides
You can override the language settings for individual journeys. This is useful when you need to deliver content to end-users in a different language than your organization default.
Journey Interface Language
Override the interface language for a specific journey:
- Open the journey in the builder
- Click on the canvas background to open Journey Settings
- Enable "Use a different language"
- Select the desired language (base or extended)
- Save the journey
This changes:
- Navigation buttons and messages
- Quiz, poll, form interfaces
- Reward step text
- All player interface elements
AI Guide Language Override
You can set a separate language for AI Guide responses, independent of the journey interface language:
- Open the journey in the builder
- Click on the canvas background to open Journey Settings
- Enable "Override AI Guide language"
- Select the desired language for AI responses
- Save the journey
This is useful when:
- You want the interface in one language but AI responses in another
- Your AI Guide knowledge base is in a specific language
- You're serving multilingual audiences
See: journey settings, ai guides overview
Copy & Translate Journeys
If you need to create the same journey in multiple languages, use the Copy & Translate feature instead of manually translating:
- Go to the Journeys list
- Click the ⋮ (kebab menu) on the journey you want to translate
- Select Copy to another language
- Choose the target language
- Wait for AI translation to complete
This creates a new journey with:
- All content automatically translated
- Journey interface language override set
- AI Guide language override set
- AI Guide opening sentence translated
See: copy translate
Related Features
/dashboard/settings- Personal language settings/dashboard/system-settings#general- Organization default language settings/dashboard/journeys- Journey list with language settings- See: organization settings, journey settings, ai guides overview