End User Groups
End User Groups allow you to organize your end users into logical collections for easier management and targeted invitations
Overview
Groups help you:
- Organize users by department, location, or role
- Send journey invitations to entire groups Open in Gryffi:
/dashboard/system-settings#users
Creating Groups
Manual Creation
- Navigate to System Settings → Users → Groups
- Click "Create Group"
- Enter group details:
- Group Name: Descriptive group name
- Description: Purpose of the group
- Click "Save"
Adding Users to Groups
Individual Assignment
- Go to a group
- Click the "Manage members" icon
- Select end users to add
- Click on "Add Members"
- Click "Close"
Via Directory Sync
When syncing from Microsoft 365 or Google Workspace:
- Directory groups can map to Gryffi groups
- Group memberships sync automatically
Via Gryffi API
Groups can be managed by our API
- List groups
- Create group
- Add members
- Remove members
- Remove group (only if empty)
Using Groups
Journey Invitations
Send invitations to entire groups:
- Go to Invitations
- Follow the invitation wizard step by step
- In step 3 of the wizard you can go to the tab "Groups"
- Choose one or more group(s)
- Send invites Open in Gryffi:
/dashboard/invitations
Group Management
Editing Groups
- Change name or description
- Add/remove members
Deleting Groups
When deleting a group:
- Members are NOT deleted
- Users lose group association
Related Features
/dashboard/system-settings#users- Manage groups/dashboard/invitations- Send group invitations- See: end user management, invitations overview

